Standon Calling

Introduction of a single wallet system for families.

For the first time atten­dees at Stan­don Call­ing were able to link their cash­less accounts togeth­er giv­ing par­ents the abil­i­ty to top up their kids’ accounts from their own cash­less account. For such a pop­u­lar fam­i­ly fes­ti­val, this was game-chang­ing and removed the need to cre­ate a sep­a­rate account for chil­dren — whilst still being able to ben­e­fit from all the oth­er fea­tures such as auto top up and online refunds.

Provision of improved technology to allow for a better cashless experience.

All Stan­don Calling’s traders and bar staff used our intu­itive tech­nol­o­gy enabling them to deliv­er a faster lev­el of ser­vice. Our tools nev­er expe­ri­enced any down time thanks to a great bat­tery life and non-reliance on WiFi con­nec­tion. This also ben­e­fit­ed all fes­ti­val goers who spent more time enjoy­ing the fes­ti­val and less time in queues.

Online access to all financial information allowing users to analyse their revenue or track their spend.

The online func­tion­al­i­ty of the sys­tem is easy to use from both a cus­tomer and sup­pli­er point of view. Online top ups and the online refund process­es is a smooth jour­ney for cus­tomers and the data analy­sis tools in the Weezevent sys­tem was straight­for­ward for the traders to make use of.

Integration with the festival app for better user experience.

The native inte­gra­tion with Green­cop­per on the Stan­don Call­ing app gave cus­tomers direct access to their cash­less account with­out the need to nav­i­gate away. Lit­tle touch­es like this were actu­al­ly very impor­tant for the fes­ti­val as it not only increased the num­ber of down­loads of the app but made it a use­ful tool for atten­dees.