Standon Calling

Standon Calling: provide the best cashless experience for festival goers and traders

Switching to Weezevent in 2019 enabled families at Standon Calling to link their cashless wallets together, provided better tools for bar staff, streamlined the financial data and integrated with ticketing and tech providers.

In action
  • 15 000 festival goers.
  • 91% activated a cashless account.
  • 51% online top ups.

Introduction of a single wallet system for families.

For the first time atten­dees at Stan­don Call­ing were able to link their cash­less accounts togeth­er giv­ing par­ents the abil­i­ty to top up their kids’ accounts from their own cash­less account. For such a pop­u­lar fam­i­ly fes­ti­val, this was game-chang­ing and removed the need to cre­ate a sep­a­rate account for chil­dren — whilst still being able to ben­e­fit from all the oth­er fea­tures such as auto top up and online refunds.

Provision of improved technology to allow for a better cashless experience.

All Stan­don Calling’s traders and bar staff used our intu­itive tech­nol­o­gy enabling them to deliv­er a faster lev­el of ser­vice. Our tools nev­er expe­ri­enced any down time thanks to a great bat­tery life and non-reliance on WiFi con­nec­tion. This also ben­e­fit­ed all fes­ti­val goers who spent more time enjoy­ing the fes­ti­val and less time in queues.

Online access to all financial information allowing users to analyse their revenue or track their spend.

The online func­tion­al­i­ty of the sys­tem is easy to use from both a cus­tomer and sup­pli­er point of view. Online top ups and the online refund process­es is a smooth jour­ney for cus­tomers and the data analy­sis tools in the Weezevent sys­tem was straight­for­ward for the traders to make use of.

 

Integration with the festival app for better user experience.

The native inte­gra­tion with Green­cop­per on the Stan­don Call­ing app gave cus­tomers direct access to their cash­less account with­out the need to nav­i­gate away. Lit­tle touch­es like this were actu­al­ly very impor­tant for the fes­ti­val as it not only increased the num­ber of down­loads of the app but made it a use­ful tool for atten­dees.

 

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