Alta Lumina

Alta Lumina: An enchanted journey from the moment you book your ticket.

Alta Lumina uses Weezevent’s intuitive solutions to offer a fluid online booking experience and simplify its access control management on a daily basis.

In action:
  • 100% online sales.
  • 140% of the projected objective achieved.
  • +1,000 sessions configured in record time.
  • +11,000 tickets sold per month.

Since 2020, the Les Gets ski resort has proposed a new innovative activity to diversify its offering to the general public. Alta Lumina is Europe’s first enchanted night walk and takes place all year round, including summer and winter.

Offering an outstanding overall experience, from the moment you book your ticket.

The Alta Lumina team aims to highlight its brand image from future attendees’ first interaction with the company. Thanks to Weezevent, the booking process is as high-quality as the overall experience that Alta Lumina has built around its enchanted night walk.

Alta Lumina’s online ticketing system was designed step by step in order to simplify the user experience. First, the user discovers the 4 rates which are clearly presented, before being directed to a booking module divided by month. By clicking on the desired month, the future attendee gains access to a ‘calendar’ view indicating the number of sessions still available on each day, and can choose one of those remaining. Sessions automatically disappear from the module when they become full.

Bonus: Alta Lumina sells gift e‑tickets and offers the buyer the opportunity to add a message by filling in a personalised field on the purchase form. This completes the careful graphic personalisation of their classic e‑tickets.

Using a unique, intuitive solution for all the teams.

Alta Lumina’s production, marketing, management control and senior management teams have taken charge of the Weezevent interface, either independently or following a training course, in order to master all the features provided by the ticketing tools, including the configuration of sessions according to attendance and weather conditions, monitoring of statistics, postponement of sessions, reimbursement of attendees, and more.

With over 1,000 sessions welcoming up to 120 attendees, Alta Lumina’s teams need readability in order to carry out their statistical reports and manage their sessions in a simple manner. This is easily done thanks to Weezevent’s ergonomic interface, designed for all events — from the most straightforward to the most complex.

Simplifying the management of access control on a daily basis.

Every morning, Alta Lumina staff use their scanning terminals to activate the access lists for the day’s sessions, which are created automatically using ticketing data. This makes it easier to manage access control, especially for letting attendees in early when the session before theirs isn’t yet full.

Access lists are automatically archived when they expire. This reflects Alta Lumina’s desire to use high-performance technological tools in order to focus its human efforts on welcoming the audience on site.

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“It was essential for us to join forces with a dynamic local partner. Choosing Weezevent has paid off, with the smooth implementation of the different solutions and the invaluable support of our project manager.”

Benjamin Mugnier Sales and Marketing Director of Sagets and of Alta Lumina

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