At Weezevent, event planner support is done in two complementary ways: on the field and remotely. Today, 400 of our professional event planners receive support from our Client Success team, and tens of thousands of other event planners all receive support from our Customer Service team, if they wish to.
Each event thinks and implements their cashless payment system in their image, there is no universally right way to go about it. The best approach is one that is designed with the event manager’s wishes and requirements in mind, so as to end up with a tailored system.